Chpt 1. Human Resource Management
(A) Human Resource Management : Concept, Functions, Importance : Traditional V/s Strategic HRM
(B) Human Resource Planning : Concept, Steps in HRP, Job Analysis : Concept, Components, Job Design : Concept, Techniques
(C) Recruitment : Concept, Sources of Recruitment, Selection – Concept, Process, Techniques of E-Selection
Chpt 2. Human Resource Development
(A) Human Resource Development : Concept, Functions
(B) Training : Concept, Process of Identifying Training and Development Needs, Methods of Training and Development (Apprenticeship, Understudy, Job Rotation, Vestibule Training, Case Study, Role Playing, Sensitivity Training, In Basket, Management Games)
(C) Evaluating Training Effectiveness : Concept, Methods
(D) Performance Appraisal : Concept, Benefits, Limitations, Methods,
(E) Potential Appraisal : Concept, Importance
(F) Career Planning : Concept, Importance,
(G) Succession Planning : Concept, Need, Mentoring : Concept, Importance, Counselling : Concept, Techniques
Chpt 3. Human Relations
(A) Human Relations : Concept, Significance ? Leadership : Concept, Transactional and Transformational Leadership
(B) Motivation : Concept, Theories of Motivation (Maslows Need Hierarchy Theory, Vrooms Expectancy Theory, McGregors Theory X and Theory Y, Pinks Theory of Motivation)
(C) Employee Morale : Concept, Factors affecting Morale, Measurement of Morale, Emotional Quotient and Spiritual Quotient Concept, Factors affecting EQ and SQ
(D) Employee Grievance : Causes, Procedure for Grievance Redressal ? Employee Welfare Measures and Healthy and Safety Measures
Chpt 4. Trends in Human Resource Management
(A) HR in Changing Environment : Competencies Concept, Classification. Learning Organisations : Concept, Creating an Innovative Organisation, Innovation Culture : Concept, Need, Managerial Role
(B) Trends in Human Resource Management : Employee Engagement : Concept, Types. Human Resource information System (HRIS) : Concept, Importance, Changing Patterns of Employment
(C) Challenges in Human Resource Management : Employee Empowerment, Workforce Diversity, Attrition, Downsizing, Employee Absenteeism, Work Life Balance, Sexual Harassment at Work Place, Domestic and International HR Practices, Millennial (Gen. Y), Competency Mapping
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