SERVICE OPERATIONS MANAGEMENT − 1 (M.B.A. : Semester − 2)

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Authors Name Dr. Pradip Kumar Sinha
ISBN 13 9788119115785
Publisher Nirali Prakashan
Edition First
Pages 216
Language English
Publishing Year May-23

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SKU: N4807 Categories: , ,
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Description

1. Understanding Services
2. Designing the Service Enterprise
3. The Service Encounter
4. Service Facility Location
5. Service Facility and Process Flows
Appendix
Solved July 2022 Question Paper

Additional information
Weight 290 g
Dimensions 24 × 18 × 2 cm
Language

English

Publisher

Semester - Year

Semester 2 (First Year – FY)

University

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