Business Etiquettes and Corporate Grooming (Commerce VSC1) – For First Year BCom (MU) – Semester 1 – As Per NEP Syllabus | Dr. Swati Bhise, Dr. Ramkishan Bhise | Nirali Prakashan

Unit 1 – Business Etiquettes
• Business Etiquettes- Concept, Principles, Significance of Business Etiquettes in 21st Century Professional Advantage; Need and Importance of Professionalism Minimum standards required by etiquette practice.
• Workplace Etiquette, E-Mail Etiquette, Telephone Etiquette Dining Etiquette, Meeting Etiquette and Presentation Etiquettes.

Unit 2 – Corporate Grooming
• Corporate Grooming – Concept, Hygiene and Grooming Guide – Posture and Gesture – Yes’s and NO’s of Grooming, Appearance and Attire, Clothes Encounters – Gauge in brain (Formal vs informal), Connecting and Building Rapport – Listening Skills, Conversational Skills, Body Language.
• Emotional intelligence: Importance, concept, theory and measurements. Stress Management: Strategies for preventing and relieving stress. Time management: Meaning; Techniques and styles.