COMMERCE VI – HUMAN RESOURCE MANAGEMENT

Chpt 1. Human Resource Management
(A) Human Resource Management : Concept, Functions, Importance : Traditional V/s Strategic HRM
(B) Human Resource Planning : Concept, Steps in HRP, Job Analysis : Concept, Components, Job Design : Concept, Techniques
(C) Recruitment : Concept, Sources of Recruitment, Selection – Concept, Process, Techniques of E-Selection

Chpt 2. Human Resource Development
(A) Human Resource Development : Concept, Functions
(B) Training : Concept, Process of Identifying Training and Development Needs, Methods of Training and Development (Apprenticeship, Understudy, Job Rotation, Vestibule Training, Case Study, Role Playing, Sensitivity Training, In Basket, Management Games)
(C) Evaluating Training Effectiveness : Concept, Methods
(D) Performance Appraisal : Concept, Benefits, Limitations, Methods,
(E) Potential Appraisal : Concept, Importance
(F) Career Planning : Concept, Importance,
(G) Succession Planning : Concept, Need, Mentoring : Concept, Importance, Counselling : Concept, Techniques

Chpt 3. Human Relations
(A) Human Relations : Concept, Significance ? Leadership : Concept, Transactional and Transformational Leadership
(B) Motivation : Concept, Theories of Motivation (Maslow’s Need Hierarchy Theory, Vroom’s Expectancy Theory, McGregor’s Theory X and Theory Y, Pink’s Theory of Motivation)
(C) Employee Morale : Concept, Factors affecting Morale, Measurement of Morale, Emotional Quotient and Spiritual Quotient – Concept, Factors affecting EQ and SQ
(D) Employee Grievance : Causes, Procedure for Grievance Redressal ? Employee Welfare Measures and Healthy and Safety Measures

Chpt 4. Trends in Human Resource Management
(A) HR in Changing Environment : Competencies – Concept, Classification. Learning Organisations : Concept, Creating an Innovative Organisation, Innovation Culture : Concept, Need, Managerial Role
(B) Trends in Human Resource Management : Employee Engagement : Concept, Types. Human Resource information System (HRIS) : Concept, Importance, Changing Patterns of Employment
(C) Challenges in Human Resource Management : Employee Empowerment, Workforce Diversity, Attrition, Downsizing, Employee Absenteeism, Work Life Balance, Sexual Harassment at Work Place, Domestic and International HR Practices, Millennial (Gen. Y), Competency Mapping