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SERVICES OPERATIONS MANAGEMENT-2 (MBA Semester 3)

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Authors Name	Dr. Pradip Kumar Sinha
ISBN 13	9789354518065
Publisher	Nirali Prakashan
Edition	First
Pages	210
Language	English
Publishing Year	July-2023

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SKU: N4806-A Categories: BBA/BBA(CA)/BBA(IB)/MBA/MCA Textbooks, MBA (NEP) Textbooks and Reference Books, Semester 3

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Print version ₹245 ₹208.25

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eBook ₹240 ₹168

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Both (Print & eBook) ₹485 ₹291

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Description

1. Service Strategy,
2. Service Quality,
3. Service Supply Relationships,
4. Service Design Principles,
5. Customer in Service Industry
Appendix – Solved July 2022 (2019 Pattern) Question Paper

Additional information

Weight	290 g
Dimensions	24 × 18 × 1 cm
Language	English
Publisher	Nirali Prakashan – Publication
Semester - Year	Semester 3 (Second Year – SY)
University	Savitribai Phule Pune University (SPPU)

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Print version

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Print version

Print Version: The estimated delivery date of the print version is approximately 3 to 5 working days from the date of placing the order.
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eBook

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Both (Print & eBook) ₹75

Print Version: The estimated delivery date of the print version is approximately 3 to 5 working days from the date of placing the order
eBooks: No physical copy will be delivered. the books offered through this platform are designed to be read-only through web browser or ebook reader apps.
eBooks: This book has been already added to your account. Please check under "My eBooks". If you want to buy print book alone, choose "Print Version".
GSTwill be applicable.
eBook Validity: The eBook will be accessible only for from the date of purchase.
For any queries write to info@pragationline.com

Print Version: The estimated delivery date of the print version is approximately 3 to 5 working days from the date of placing the order
eBooks: No physical copy will be delivered. the books offered through this platform are designed to be read-only through web browser or ebook reader apps.
eBooks: This book has been already added to your account. Please check under "My eBooks".
GSTwill be applicable.
eBook Validity: The eBook will be accessible only for from the date of purchase.
For any queries write to info@pragationline.com

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SERVICES OPERATIONS MANAGEMENT-2 (MBA Semester 3)

Print version ₹245 ₹208.25

eBook ₹240 ₹168

Both (Print & eBook) ₹485 ₹291

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